FAQ's - Wedding Dress Fitting, Service & More
Do I have to make an appointment to come and see you?
From Monday to Friday - yes please, even if it's just to come and take a look at the style of dresses we have or to look at a particular pair of shoes. It is always advisable to book an appointment on Saturdays but 'pop-ins' and browsers are most welcome and we will accommodate impromptu trying-on of dresses if at all possible. If not we will gladly arrange a further appointment with you.
Please allow a minimum of 24 hours' notice when booking an appointment, although we will do our absolute best to accommodate appointments at shorter notice.
Can I reserve a sale wedding dress?
Unfortunately we have had too many experiences of brides who, having reserved a dress, then simply do not get back to us and leave us waiting, potentially depriving other brides of the chance to snap up their dream dress at a bargain price. Our intention is to clear our remaining gowns in the next 3 months as we change our focus and priorities, therefore we will not reserve dresses or remove their listings from Ebay - we take the view that if it's meant to be, it's meant to be!
How much will I need to pay when I buy a sample dress?
We ask for a minimum deposit of 50% of the purchase price to secure any dress and if a deposit is taken we will also ask you to sign a copy of our Terms and Conditions, a practice standard in most bridalwear retailers. If you wish to pay the full amount then you are free and welcome to take the dress away with you.
How do I pay the remaining balance?
It’s entirely up to you – either as a lump sum or in stage payments before you collect it. We accept all major debit and credit cards, including American Express, or payment by bank transfer.
How much do alterations cost?
This can be discussed direct with our alterations expert in Ware if you choose to take the dress to her, but depending on the work required, it would be usual to allow between £150-£350. However, each bride and dress is a unique combination so this is for guidance only and some beaded gowns may cost more.
How long will an appointment take?
We are now allowing an hour for each appointment so that we can accommodate as many brides as possible to try our sale sample gowns, especially on Saturdays. However, if you feel you need longer please let us know when you book your appointment and we will do our very best to accommodate your request.
Do you charge for appointments?
We do not, and have no plans to, charge any form of fee or deposit for brides who would like to come and visit us. However, if your plans change and you can't make your appointment, we really appreciate the courtesy of a call or email to let us know.
Do I need to bring anything with me or wear anything special?
We have shoes from our Rachel Simpson collection in various sizes and heel heights for you to try, but if you have a particular pair of shoes you wish to bring (eg flat or high platform) that's absolutely fine.
You will get the best look from the dresses if you wear skin-tone undies, as smooth as you have, although white will be fine too. If you have a pair of Spanx-style undies, please bring them, particularly if you are trying on our less structured dresses - the smoother and leaner the line under the dress the better and VPL can be very distracting. It always surprises us that brides come to try ivory gowns on and are wearing black underwear!
How many people can I bring?
Up to 4 people can be seated comfortably in our fitting room. Young children are welcome under full adult supervision.
When can I make the appointment for?
We appreciate that it is not always easy or practical to restrict our clients to midweek or daytime appointments. Therefore, we will do our utmost to accommodate early or late appointments, Monday-Saturday.
Why don't you open on Sundays?
Like many other bridal boutiques, Bridal Path is a small independent store striving to give the best personal service and attention it can; the owner Jo deals with every bride personally from order through to waving the bride off with her dress and Sunday is her only day off. In larger shops you can visit on a Sunday but you may later find yourself dealing with different assistants at every visit, rather than one individual who knows your story from the start.
How do I transport my dress overseas for the wedding?
We are now able to order overhead locker travel boxes to fit all airlines, including budget airlines, handmade by the Empty Box Company in the UK. in a range of pretty and stylish designs, acid-free and breathable, they are the perfect way to store your dress after the big day too. Prices range from £39-£55.